Canadians are Nice

I’ve known about Canadians and their niceness since university. I fell madly, then obsessively in love with a feisty Toronto girl in the late 80s. She introduced me to the Pogues, so it didn’t end all badly. It goes without saying that there are tons of nice Canadian bloggers and they more than make up for any bad memories.

Heather and I traveled to Calgary, Canada this past weekend to present at the Lexi​.net Conference and my stumbling bumbling ways lead to a dry-mouthed version of my presentation on branding and identity. For the presentation, I dug a little deeper into Apple’s Keynote. It’s miles better than the evil of PowerPoint.

When anybody says that marketing or branding doesn’t work I can now point directly to the strong response from audience members when I showed the rebrand of Canada Dry that Landor did. Those who spoke up preferred the old brand look, even if the new direction was cleaner, easier to read and easier to spot on a grocery shelf.

I haven’t presented in long long while, and I’m very rusty. Plus, having a Bluetooth pointer that my iBook couldn’t see meant that I kept having to hunch over the laptop and stab at a key to advance the show. That and my microphone cord trip ups must have negated any good things I might have had to say. I think it went well, but I need a good Naval Jelly session to de-rustify.

I mentioned in my presentation that I’d link to the sites/firms that I mentioned in that session and here they are:

Designers:
Hicks (work section, but his links are good as well)
Santa Maria (personal brand, links)
Storey (personal brand, links)

Agencies/Firms:
Pentagram
Landor

Design blogs I mentioned:
Design Observer
Moco Loco

I’ll likely add a few slides to my presentation and post the thing as a PDF. The best parts of the presentation were the audience contributions. We had some great discussion about making mistakes with a brand, and I was caught ill-prepared with examples. Post-conference discussion was had about Coke’s famed New Coke blunder back in the day, but more recently there was a brand who spent a ton of money re-branding and the response was so negative, they went back to their previous look. It’s driving me crazy trying to remember who it was. Maybe 5 years ago? 10?

I mentioned during the discussion that it’s actually very hard as a small brand to make a mistake you can’t fix. Small brands have a luxury of experimentation and evolution that larger brands have to be more careful about. I also mentioned that even an individual can brand themselves and one audience member asked about my logo. I had tried to avoid using my own work as examples (I always hated professors/instructors who did that) and trying to explain your design decisions for your own brand is a little weird. I found my inner Chief Marketing Officer and worked it through.

Heather did a great job with her presentation. It was great to hear her read and talk about her evolution online. I’ve missed her BlogHer sessions and I think this went even further. I felt fortunate to be a part of this session. She’s inspirational for me in so many ways and I felt a lot closer to her hearing her talk about the history and where she is today.

The conference was intimate and nice. I left feeling a bit reinvigorated (the Guy Fawkes bonfire featuring fantastic fireworks may have helped). Photos to follow when I have a spare moment from the unpacking, the laundry and the making of quesadillas for Leta.

  • Laziza

    I don’t think this is what you’re thinking of, because it was quite a bit more recent than that, but AT&T is ditching Cingular Wireless and going back to — ta da! — AT&T Wireless. I can’t begin to imagine how much all the Cingular branding cost the company.

  • http://tkblaich.typepad.com Tamara Blaich

    I’m not sure if this is what you’re talking about but Wikipedia has information about the Virgin re-branding failure not too long ago.
    http://​tinyurl​.com/​ymq4h2

  • http://tkblaich.typepad.com Tamara Blaich

    Oops. I meant British Airways.

  • kbow

    Around 1984/85 Jack in the Box changed to Monteray Jacks. They changed the entire brand (at least in WA state). It apparently flopped and they went back to Jack in the Box.

  • Lilbird

    About 5 years back, the Detroit Pistons (basketball team) redesigned EVERYTHING having to do with the entire concept of the Pistons. Uniforms, caps, socks,postcards — you name it. They had this great, Old Skool uni (red, white, blue) with no logo, just the word “pistons” in simple block letters. The new design was hideous — black and *gasp* teal — teal for cryin out loud– and there was this logo of a mustang that appeared to be on fire. It was very flashy, something you might see on an expansion-team marketing campaign, not an original NBA franchse. It was all so wrong and the good citizens of Detroit were outraged, not to mention the general ESPN sports crowd. Anyway, a while back they changed it all 100% back.
    Ha.
    Fools.

  • DrKoob

    John,
    I would love to see your PDF presentation. Looking forward to it.

  • http://www.omarphillips.net omar

    I’m big into sports, and you see this a lot with team logos. So often you see teams change their logo, only to later change it back due to a negative response.

    When I was a student at Penn State, they introduced a new logo for their athletic teams. It was all you could find for a year or so, then they went back to primarily using the old (and way more recognizable) one. It may not seem like a big deal elsewhere, but in PA, it was like as if someone decided Santa should wear lime green instead of red.

  • http://jenandtonic.ca jenB

    your talk was REALLY GOOD! and the New Canada Dry logo does suck. :-) It was so good, nay GREAT to see you both. I swear my crush on you both is not inappropriate.

    Heather’s talk, and I have seen her talk a few times, was her best, I dare say. She seemed more at ease and it felt really intimate.

    You can turn your PP thing into html too, if you want to I mean.

    xo

  • http://www.element-1.com elementone

    Your presentation was awesome. It was interesting being in that room with all this people who have been doing this for a long time, or at least longer than i have.
    Thanks for posting those sites, they will help me quite a bit.
    Oh, i was the one who asked about your logo and the creating of piece for your own.
    Thanks again.

  • http://doctortongue.com doctor tongue

    Thanks for stopping by. And as a guy who loves Canada Dry (the ginger ale), I like the new logo better.

  • moonrattled

    Why Yes! Yes we are nice. But if someone like a Republican-appointed ambassador or some other cretin gets our dander up we will resort to pointed name calling and ridicule.

  • http://blog.reddirtroad.ca/ reddirtroad

    There was a point in your presentation where my mind had this exact thought… “Jon is a mac”. I could see you in that commercial.

    Anyways, great presentation. Sorry I couldn’t make it out to the bonfire with you all; looks like it was a blast. You and Heather were the main attractions; I hope you two didn’t feel awkward with all the “Oh, my God! There they are!“‘s

    “Canadian Bloggers — Star Struck with Blurbodoocery.”

  • http://www.k1969.blogspot.com k.

    What? A new Canada Dry logo? You leave the country for a year or ten, and they go changing things on you. Now I really have no home in this world anymore.

    I saw the Pogues in Toronto in the late eighties. Shane was on his last legs and the band’s last nerve. It was unforgettable.

    My favorite Christmas song of all time has to be Fairytale in New York. When I am all by myself I can belt out the Kirsty McColl parts.

    The conference sounds like it was really good all around. I saw pix somewhere (maybe jenandtonic?) and you looked very comfortable in your skin at the podium. I bet you are both as engaging speakers as you are writers.

  • http://MissingInIraq.blogspot.com MissingInIraq

    Very interested to see the presentation when you get it posted. I have many discussions with people about how branding is a. a bit beyond just design and b. not something you can buy!

    A local community college just spent several million on a rebranding project — result? New logo (boring), new color scheme (ugly), and new acronym which unfortunately they share with the state correctional department. Money well spent.

  • Amy Jo

    I would also look forward to reading your presentation. I have an art degree and although I don’t work in the field I’m always up for a logical look at any form of the ubiquitously subjective art world. I have no idea where your presentation goes, but it’s got to be interesting.

  • http://hauspa.com scoxsmith

    I’m sorry to have missed the conference. I haven’t been to a design conference in a long time, mostly because I got sick of ‘big’ designers talking about their huge dollar budget projects knowing I would never get a chance to work on anything like them.

    Design is hard when you have clients with no design sense and less money, but that doesn’t stop the big guys from messing up royally quite a bit as well. Seems quite a few of us remember bad logo decisions of the past few years.

    Laziza, as someone who was only tangentially connected to the Cingular/AT&T merger (I worked on a Cingular branded magazine for customers, M-mode), I can tell you that the plan all along was to co-brand (when you saw both logos together), move to Cingular (retaining some of the AT&T blue) to differentiate the cellular company division, and now the next step is to move back to AT&T as the umbrella brand. Somebody thought it was a good idea…

  • ron

    I’m from Calgary. Where did this bonfire/fireworks occur? Sorry to have missed it.

  • http://www.sleepingKelly.com sleepingKelly

    Jon, it’s inspiring to hear you say sweet things about your relationship with Heather. As a person who divorced young, it’s nice to know that there’s hope for better things.

    Also, thanks for the great info!

  • http://mocoloco.com hwakefield

    Canadians are nice (eh). It’s true for the most part, but I’d say there are degrees of niceness. I should know, I’m a Canuck. I’m also the editor of MoCo Loco. Entirely coincidental… or not. I’m looking forward to seeing the PDF to find out!

  • http://www.CreativeCareersUnleashed.com Lyle Lachmuth

    Hey Jon… I caught the tail end of your presentation … and it was great.

    Dry mouth.. Shoulda had some of that Canada Dry ;-)

    Gave me some great ideas for my personal brand.

    Thanks dude, Lyle

  • http://shiz.ca/ Shiz

    I love design, and get annoyed when design/branding sucks. For instance, a Vancouver chef has two amazing restaurants that win top awards all the time, and the chef himself, Rob Feenie, won an Iron Chef America competition last year. The restaurants look amazing, but local transit ads show a floating head of Ron over a jumbled picture of the city and smatterings of oddly designed and laid out text. These ads are HIDEOUS.

    Glad you enjoyed Calgary. Canadians will never cease to be nice.