Link: All in one: Owning the experience is key to Apple’s customer satisfaction | Macworld http://www.macworld.com/article/2364310/all-in-one-owning-the-experience-is-key-to-apples-customer-satisfaction.html
Dad 2.0 Summit 2013 Recap: Leprechaun in the Hood Feb 6, 2013 | Daily, Portrait, Travel PhotographyRead more of Dad 2.0 Summit 2013 Recap: Leprechaun in the Hood